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shipment information
- Worldwide shipments at a rate of 15€ per shipment. Shipments are made via the Österreichische Post AG, using a tracking number. If you would like your order to be shipped in an express shipment - please contact me at: bar.bergman.studio@gmail.com
- international shipment may be subject to additional tax fees which will be payed by the buyer.
- I try to make sure to pack everything as best as possible in order for it to arrive safely to the destination - if anything arrives broken (which as heart breaking as it is, could unfortunately happen) - please send a photo of the broken piece as soon as it arrives to: bar.bergman.studio@gmail.com
- I highly encourage you to try and reuse the packing materials or recycle them to the best of your ability.
ceramic care
- All objects are glazed with a lead-free and food safe glaze.
- to make sure your one of a kind art piece will last forever, hand wash the pieces, if necessary.
- Dish-ware is microwave and oven safe.
- Due to the nature of the material, from time to time the unglazed parts of the object may become a bit worn and stained, you can clean them easily using a soft non-colored cloth with a bit of baking soda. they will be good as new.
returns & exchanges
- All sales are final.
- Please note: in each one of my ceramics art works I strive to perfection - but due to the nature of the clay itself, and the fact that all objects are hand made and hand painted, small imperfections might appear - all part of the hand building process charm!